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Senior Behavioral Scientist for Wellness + Resiliency

TaskUs Colombia SAS
Full-time
On-site
COL - Cali - The Arena Colombia
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As a Senior Mixed-Method Behavioral Scientist leads research studies and disseminates the findings to improve employee wellness and inform industry standards. Responsibilities Lead secondary research to support existing projects as well as proposals for new bodies of work. Own efforts to synthesize research findings to identify and recommend best practices. Tackle complex challenges in ambiguous space and pursue new avenues of research when appropriate. Design and execute E2E research studies to investigate topics related to employee wellness. Prioritize and conduct research that varies in approach, scale, scope, timeframe and methodology across multiple work streams, making sure to work on the right project at the right time. Manage projects, timelines, and stakeholder relationships to ensure smooth implementation and timely completion of projects. Follow established human subject research guidelines and study protocols to recruit and screen employees for eligibility in study participation. Extract, collect, and aggregate data across databases, information sources, survey responses, and other data sources Ensure data quality by cleaning and checking for consistency and accuracy. Accurately deploy empirical research methods and conduct appropriate analyses, such as survey research, A/B testing, interviews, usability testing, and focus groups. Develop clear and impactful data visualizations for nontechnical audiences. Prepare and write succinct and easy-to-understand business reports as well as academic manuscripts. Present research findings and communicate key business insights for both internal and external audiences. Lead and guide collaborations on cross-functional projects, coordinate across departments and geos, and work in a larger team to ensure business impact. Demonstrate outstanding ability at balancing the need for quick turnaround with longer-term strategic efforts. Mentor and teach junior colleagues with respect to technical and soft skills. Provide valuable input regarding team structure, processes, and growth, and own certain initiatives to improve research operations. Make autonomous decisions and influence projects, initiatives, and strategic directions in the organization by becoming well-known for technical expertise and showcasing the values of research Establish thought leadership by representing the Division of Research both internally and externally Work outside of traditional working hours and travel as needed to collaborate with international stakeholders. Minimum Job Qualifications/Requirements Master’s degree in Psychology, Cognitive Science, Neuroscience, Sociology, Ethnography, Human-Computer Interaction, Statistics, Mathematics or related field, plus 6 years of experience in an applied research setting. Expertise in experimental design and common descriptive, inferential, and multivariate statistics, including t-test, ANOVA, regression, chi-square analyses. Proficient in at least one statistical analysis programs, such as SPSS Demonstrated business acumen and basic familiarity with lean and agile methodologies, as well as business/product development cycles. Preferred Qualifications PhD degree in Psychology, Cognitive Science, Neuroscience, Statistics, Mathematics, Human-Computer Interaction or related field. Proficient in at least one of the programming languages commonly used for data manipulation and computational statistics such as Python, R, SQL 5+ years of experience conducting cross-functional human subjects research, managing projects, and working in a fast-paced industry setting. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.