Student Life, Data & Admin. Agent

ABOUT ALU

At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

THE TEAM

The Student Life team is at the heart of our university's vibrant community. We are committed to creating a dynamic and supportive environment that fosters students’ interests within and beyond their mission, an authentic pan-African network, individual student growth, well-being, and opportunities for fun! Our team is dedicated to providing exceptional services and experiences that enrich the lives of our students. We strive to build a strong sense of belonging and empower students to reach their full potential.

ABOUT THE ROLE

This is a 6-month fixed contract role designed to ensure continuity of data, systems, and administrative operations within the Student Life team during a staff leave period.

The Interim Student Life, Data & Admin Associate will focus on maintaining existing systems, supporting ongoing programs, and ensuring consistent reporting and data integrity, rather than building new systems or long-term strategie

RESPONSIBILITIES

Data Management & Reporting (Execution-Focused)

• Maintain and update existing data collection processes (surveys, attendance tracking, feedback tools).
• Ensure accuracy, completeness, and cleanliness of Student Life data.
• Organize and manage datasets for easy access and use by the team.
• Generate regular reports and dashboards on student engagement and program participation.
• Support ongoing analysis by identifying basic trends and highlighting key insights.

Salesforce Administration & Support

• Act as the primary Salesforce point of contact for Student Life during the interim period.
• Maintain data integrity, user access, and system organization.
• Support staff with day-to-day Salesforce usage, troubleshooting, and reporting needs.
• Update existing dashboards and reports (no major system redesign expected).

Administrative & Operational Support

• Support coordination of Student Life activities through data tracking and administrative processes.
• Ensure documentation (data definitions, trackers, reports) remains up-to-date and usable.
• Assist with routine operational tasks that enable smooth team functioning.

Team Coordination & Support

• Provide light supervision or coordination support to administrative processes (if applicable).
• Collaborate closely with Student Life team members to ensure timely data and reporting support.
• Maintain clear communication on task progress, risks, and priorities.

Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal,  by adhering to ALU’s comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards. 

REQUIREMENTS 

• Bachelor’s degree in Data Analysis, Statistics, Computer Science, or a related field.
• 2–4 years of experience in data analysis, reporting, or administrative operations.
• Hands-on experience with Salesforce or similar CRM systems.

REQUIRED COMPETENCIES

Functional Skills:

• Data management, cleaning, and reporting
• Basic data analysis and interpretation
• Salesforce/CRM administration (user support, reporting, dashboards)
• Spreadsheet and data visualization tools (e.g., Excel, Google Sheets)

Soft Skills:

• Strong organization and attention to detail
• Ability to execute tasks quickly and reliably in a fast-paced environment
• Clear communication and responsiveness