TA Operations and Systems Specialist

Position summary 

The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind Nava’s Talent Acquisition function. This role focuses on recruiting systems operations, workflow governance, reporting integrity, dashboard support, pipeline operations, and scalable recruiting processes across the organization.

This person will play a key role in maintaining the integrity of Nava’s recruiting workflows and reporting structure within Greenhouse while supporting operational consistency across Talent Acquisition, Staffing, and Hiring teams. This is a highly collaborative and operationally critical role for someone who thrives in systems thinking, process improvement, operational problem-solving, and building scalable recruiting operations.

Success in this role means maintaining accurate and trusted recruiting data, improving workflow efficiency, supporting operational reporting and dashboards, identifying process gaps before they become larger issues, and helping Talent Acquisition scale through operational discipline and systems integrity.

What you'll do

• Support and maintain recruiting workflows and operational processes within Greenhouse ATS
• Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
• Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
• Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
• Build, maintain, and validate TA dashboards, reports, and operational metrics
• Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics
• Audit recruiting data to ensure reporting accuracy and operational integrity across systems
• Help maintain alignment across Greenhouse, Jira, and TA reporting workflows
• Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
• Support operational audits and recruiting process governance initiatives
• Monitor recruiting operational health and proactively identify opportunities for process improvement
• Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
• Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
• Support change management and operational scaling efforts as TA continues to evolve

Required skills

• Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
• Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
• Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
• Experience identifying workflow gaps and improving operational processes
• Strong systems-thinking and operational problem-solving skills
• Strong analytical and organizational skills with high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities and operational initiatives simultaneously
• Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
• 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
• Bachelor’s degree or equivalent combination of professional experience and training