Technical Project Associate

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters

Integrity–We build trust through our words and actions

Community-Together, we are an unstoppable force for good

Belonging-We serve as allies to the mission, and to each other

Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States.  The Trevor Project will not sponsor an employment visa for this position.

Role: Technical Project Associate 

Location: This role will be remote in the continental United States, Alaska, or Hawaii

Reports to: Director of IT and Security

Classification: Exempt Full Time

Union Role?  No

Starting Salary Range: $80,000-90,000

Summary: 

The Technical Project Associate is a pivotal operational role designed to accelerate the delivery of projects, RFP’s, RFI’s, and other organizational project management needs. This role also supports the procurement process and management of internal technical tools and professional services. Serving as a force multiplier for the IT&S department, this role operates on a hybrid model: 75% focused on Technical Project Management support (software and services RFP’s and RFI’s) and 25% dedicated to Procurement administration. You will bridge the gap between planning and execution, handling the logistics that keep projects moving and ensuring software assets are acquired and renewed efficiently.

• RFP/RFI Coordination: Manage the administrative workflow of Requests for Proposals (RFPs) and Requests for Information (RFIs), ensuring vendors respond on time and all necessary documentation is collected for review
• RFP/RFI Logistics & Administration: Maintain daily RFP/RFI artifacts, including meeting minutes, action item logs, and risk registers. Draft critical project documentation, including executive summaries, reports, and filling out RFP templates
• Milestone & Timeline Enforcement: Actively monitor project plans to ensure deliverables remain on schedule, following up on action items and escalating potential roadblocks
• Stakeholder Task Coordination: Work directly with business owners to capture and organize project tasks, ensuring that incoming requests are clearly defined, prioritized, and ready for execution
• Reporting: Compile data for weekly status reports, helping to visualize project health, velocity, status, and blockers for leadership review
• Documentation Management: Ensure all project documentation is centralized, up-to-date, and accessible to relevant teams
• Software Lifecycle Management: Proactively manage the renewal calendar; track expiration dates and initiate renewal discussions well in advance to prevent service interruptions or auto-renewals
• Contract Repository Management: Maintain the centralized repository of all software vendors and contracts, ensuring 100% data accuracy and accessibility for the department.
• Vendor Communication: Serve as a primary point of contact for routine vendor inquiries, scheduling demos, and gathering quotes to support the Procurement Lead.
• Demonstrate fair, ethical, and equitable business practices
• Handle sensitive and confidential matters/ data with the utmost discretion and integrity 
• Support technical projects that may involve systems and data containing PII and confidential executive strategic information
• Coordinate project activities, documentation, and communications while ensuring sensitive information is shared only with authorized stakeholders
• Learn eagerly, share knowledge appropriately, and improve continuously
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of belonging 
• Other relevant duties and responsibilities as assigned

• Experience: 1-3 years of experience in project coordination, administrative support, or a related operational role within a technical environment.
• Organized: Exceptional attention to detail with the ability to manage multiple timelines and follow up on tasks without prompting.
• Communication: Strong written and verbal communication skills, capable of effectively chasing down answers from vendors and internal stakeholders alike.
• Tech Savviness: Familiarity with project management tools (e.g., Jira, Monday.com, Smartsheet, Asana) and office productivity suites.
• Adaptability: Ability to switch contexts between detailed project tracking and external vendor negotiations efficiently.
• Technical Fluency: General knowledge of software ecosystems, specifically understanding that applications require system integrations and hardware dependencies. You do not need to know how these function technically, but you must know they exist and be able to write clear tasks for technical teams to define the specifics.
• Proficiency in spoken and written English

Why Trevor?

Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people—every single day.

Outstanding benefits, including:

- Comprehensive health coverage, including plans that support various gender affirmation care needs

- Mental health resources, with access to virtual care and a variety of in and out of network options for support

- 403(b) retirement plan with a 3% employer match, vesting over three years

- Generous paid time off and company holidays to rest and recharge

- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources

- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here.  Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.