Department: Technology Team: Foundry and Communities Location: London – hybrid working Position type: Permanent Reporting to: Technical Director About the GSMA The GSMA, www.gsma.com, is a global mobile operator-led organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. About Technology The GSMA Technology team is part of the Industry Services and Solutions pilar of the GSMA. It is responsible for maintaining and evolving the technology processes that have underpinned the mobile industry for the past 30 years. The department also has the responsibility to support the creation and development of new products and services to support the industry’s growth it does this though a group of member communities that engage with industry leads to shape the future. What the hiring manager says “Mobile technologies have shaped the world for the last 30 years and will continue to do so for the foreseeable future. This is a get opportunity for someone to get involved in shaping the future and support these global activities. The Coordinator will be responsible for managing administrative tasks, coordinating meetings and events, and supporting project delivery across the community. The ideal candidate will be highly organized, detail-oriented, and proactive, with excellent communication skills” GSMA IoT Community Leader About the Role As our Connected Communities Co-ordinator, you will be responsible for supporting the GSMA Technology Communities to achieve their objectives, engage with our members and showcase their success. You will be responsible for: Organising meetings of Technology Communities and their sub-groups; Managing bookings, invitations, agenda, slide decks and note-taking; Managing internal and external stakeholders; Managing the administration of communities on GSMA’s online document repositories GSMA Member Gateway and MS Teams; Providing support to the Technology Directors and marketing team Assisting with GSMA events: MWC and M360 series; Performing other ad-hoc tasks and discrete projects as required. There could be the requirement for a small amount of oversees travel to support events and meetings. About You This is a hands-on role with successful candidates required to “hit the ground running”, be self-motivated and able to work effectively, with limited supervision. As a Co-ordinator you will need the following skills: Good Organisational skills and a self-starter Understanding of good project management practices and processes Experience of using different tools including Asana, MS Teams and MS Project Experience of supporting the managing projects and work streams Excellent written and verbal communication skills Able to communicate complex messages in a simple manner Willingness and confidence to present in meetings with stakeholders An aptitude for managing internal and external stakeholders of different seniority Network well with new colleagues or those in other locations/departments Good attention to detail and use of ‘plain’ English in communications Experience of working in an international and cross-cultural environment would be beneficial Good office IT skills, at least including Microsoft Office products, especially Outlook, Word and Excel Contract type Regular Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page. Being You at the GSMA We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life. GSMA Values Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. If you're currently an employee at GSMA, please apply internally using the GSMAHub by clicking on ‘Jobs Hub’ in your main Dashboard. About the GSMA The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays’ biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry’s focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users. Outreach provides the world’s largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at gsma.com.