HR Ops Coordinator (11 months FTC)
LinkedIn
Full-time
On-site
Bengaluru Karnataka India
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Role type : Fixed term contract for 11 months
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. In HR Operations, we design and deliver scalable support, processes and solutions to build a solid and secure foundation that supports innovation at LinkedIn.
We are looking for a HR Operations Analyst to support our team in providing multiple services within the Hire to Retire lifecycle. You will serve as the first HR contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works!
You will be required to work for EMEA time zone shift in this role.
Responsibilities:
Perform Tier1 HR Operations activities according to the standard operating procedures
Meet established quality and resolution times for all assigned support
Manage data with unwavering accuracy and attention to detail
Identify when to raise issues and follow the relevant escalation and bug tracking procedures
Execute and resolve cases and tasks across the employee lifecycle in line with standard operating procedure
Provide consistent support and assistance to employees, ensuring their HR-related queries and concerns are addressed promptly and effectively.
Identify opportunities to improve and streamline HR processes & drive self-service through updating knowledge content in aim of enhancing efficiency and overall employee experience.
Maintain accurate data of all employee interactions and HR activities.
Identify and escalate issues when necessary, adhering to established escalation protocols and ensuring timely resolution.
Support User Acceptance Testing (UAT) to ensure new HR systems and processes meet requirements and function effectively.
Qualifications
Basic Qualifications:
1+ year of HR or similar business experience.
Preferred Qualifications:
Bachelor’s degree in any field
Ability to comprehend and follow processing instructions on SOPs
Familiarity with HRIS, ATS, workflow management tools, and hire-to-retire processes
Experience in an HR shared services environment
Proficiency in using Microsoft SharePoint
Knowledge of Excel formulas and functionalities
Good communication, interpersonal, and project management skill
Suggested skills:
Attention to detail
Customer Service
Communication
Problem Solving
Knowledge Management
Additional Information
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Role type : Fixed term contract for 11 months
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. In HR Operations, we design and deliver scalable support, processes and solutions to build a solid and secure foundation that supports innovation at LinkedIn.
We are looking for a HR Operations Analyst to support our team in providing multiple services within the Hire to Retire lifecycle. You will serve as the first HR contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works!
You will be required to work for EMEA time zone shift in this role.
Responsibilities:
Perform Tier1 HR Operations activities according to the standard operating procedures
Meet established quality and resolution times for all assigned support
Manage data with unwavering accuracy and attention to detail
Identify when to raise issues and follow the relevant escalation and bug tracking procedures
Execute and resolve cases and tasks across the employee lifecycle in line with standard operating procedure
Provide consistent support and assistance to employees, ensuring their HR-related queries and concerns are addressed promptly and effectively.
Identify opportunities to improve and streamline HR processes & drive self-service through updating knowledge content in aim of enhancing efficiency and overall employee experience.
Maintain accurate data of all employee interactions and HR activities.
Identify and escalate issues when necessary, adhering to established escalation protocols and ensuring timely resolution.
Support User Acceptance Testing (UAT) to ensure new HR systems and processes meet requirements and function effectively.
Qualifications
Basic Qualifications:
1+ year of HR or similar business experience.
Preferred Qualifications:
Bachelor’s degree in any field
Ability to comprehend and follow processing instructions on SOPs
Familiarity with HRIS, ATS, workflow management tools, and hire-to-retire processes
Experience in an HR shared services environment
Proficiency in using Microsoft SharePoint
Knowledge of Excel formulas and functionalities
Good communication, interpersonal, and project management skill
Suggested skills:
Attention to detail
Customer Service
Communication
Problem Solving
Knowledge Management
Additional Information
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.