Senior Manager, Workplace Leader - India
LinkedIn
Full-time
On-site
Bengaluru Karnataka India
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn’s Workplace Team’s vision is to empower how LinkedIn and the world works by enabling belonging through workplace experiences. We are responsible for designing and delivering facilities and services that reflect LinkedIn’s culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results. We are looking for a Sr. Manager of Workplace, to lead Operations across India, who will be focused on service delivery, enabling the business, talent development, and data sourcing and analysis. In this role, you will be responsible for developing regional strategies, processes, and best practices that will improve employee experiences in our environment. This will require partnership with key business stakeholders to understand their plans and strategies and the ability to translate those findings to space, services, and program requirements. To achieve our vision, we are looking for someone who is forward-thinking, has a passion for disrupting the status quo, and is excited to rethink the workplace. You will lead and develop a team responsible for service delivery of workplace and property management, 3rd party vendor management, programs, and projects. You will establish strong partnerships with stakeholders across the business, including Global Sales, Engineering, Legal, Finance, HR, and Communications. This role reports to the Director of Workplace APAC Operations.
Qualifications
Responsibilities:
Understand regional business strategies and translate them to Workplace requirements, with the objective to deliver necessary space and services proactively.
Directly manage & develop a team to create synergy across the region and deliver consistent levels of employee experience.
Management responsibility for the development & execution of the Regional operational plans, strategies, projects and budgets.
Directly oversee the delivery of workplace services, including facility management, space management, office services, reception services, project management, and partner with program leaders to deliver hospitality (food and beverage, events) and transportation programs across the region.
Oversee regional performance of the IFM provider, ensuring consistent service delivery, SLA/KPI compliance, and alignment with workplace standards to drive operational excellence.
Participate in the development and delivery of efficient and intelligent sustainability and wellness initiatives that make measurable progress towards our commitments on carbon reduction, zero waste, and other resource conservation initiatives.
Operate as the liaison cross-functionally for all Workplace Services functions with our stakeholders.
Proactively stay informed of latest trends such as AI, industry, smart-technology, and other relevant factors that affect workplace effectiveness.
Additional Information
Basic Qualifications:
7+ years of experience in facilities management or workplace operations
5+ years of experience in people management
BA/BS Degree or equivalent experience
Preferred Qualifications:
Financial management, specifically budget planning, accrual accounting, and reconciliations
Extensive experience leading partnerships with outsourced service providers and vendors to provide effective solutions
Superior written and oral communications skills, and highly effective at building trust and interpersonal connections
Demonstrated success influencing at all levels of the organization
Proven ability to develop and execute complex projects on schedule and on budget
Comfort navigating and leading through ambiguity and change
Contract management and negotiation
Tools and systems like Microsoft 365, SerraView, AutoCAD, and mechanical, electrical, network, audio-visual systems operations, BMS, security control, and emergency response systems
Process development and communications with emergency response and business continuity
Relevant certifications including but not limited to FMP, CFM, MCR, SLCR, etc.; or PMP Certification or relevant experience leading projects, or LEED Certification in building design and construction, interior design and construction, building operations and maintenance
Curious, flexible, creative strategic thinker
Service leadership and talent development
Key Skills:
Thought Leadership
Data Driven Approach
Change Management
Innovative Mindset
Communications
Influence & Collaboration
Facility Management
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn’s Workplace Team’s vision is to empower how LinkedIn and the world works by enabling belonging through workplace experiences. We are responsible for designing and delivering facilities and services that reflect LinkedIn’s culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results. We are looking for a Sr. Manager of Workplace, to lead Operations across India, who will be focused on service delivery, enabling the business, talent development, and data sourcing and analysis. In this role, you will be responsible for developing regional strategies, processes, and best practices that will improve employee experiences in our environment. This will require partnership with key business stakeholders to understand their plans and strategies and the ability to translate those findings to space, services, and program requirements. To achieve our vision, we are looking for someone who is forward-thinking, has a passion for disrupting the status quo, and is excited to rethink the workplace. You will lead and develop a team responsible for service delivery of workplace and property management, 3rd party vendor management, programs, and projects. You will establish strong partnerships with stakeholders across the business, including Global Sales, Engineering, Legal, Finance, HR, and Communications. This role reports to the Director of Workplace APAC Operations.
Qualifications
Responsibilities:
Understand regional business strategies and translate them to Workplace requirements, with the objective to deliver necessary space and services proactively.
Directly manage & develop a team to create synergy across the region and deliver consistent levels of employee experience.
Management responsibility for the development & execution of the Regional operational plans, strategies, projects and budgets.
Directly oversee the delivery of workplace services, including facility management, space management, office services, reception services, project management, and partner with program leaders to deliver hospitality (food and beverage, events) and transportation programs across the region.
Oversee regional performance of the IFM provider, ensuring consistent service delivery, SLA/KPI compliance, and alignment with workplace standards to drive operational excellence.
Participate in the development and delivery of efficient and intelligent sustainability and wellness initiatives that make measurable progress towards our commitments on carbon reduction, zero waste, and other resource conservation initiatives.
Operate as the liaison cross-functionally for all Workplace Services functions with our stakeholders.
Proactively stay informed of latest trends such as AI, industry, smart-technology, and other relevant factors that affect workplace effectiveness.
Additional Information
Basic Qualifications:
7+ years of experience in facilities management or workplace operations
5+ years of experience in people management
BA/BS Degree or equivalent experience
Preferred Qualifications:
Financial management, specifically budget planning, accrual accounting, and reconciliations
Extensive experience leading partnerships with outsourced service providers and vendors to provide effective solutions
Superior written and oral communications skills, and highly effective at building trust and interpersonal connections
Demonstrated success influencing at all levels of the organization
Proven ability to develop and execute complex projects on schedule and on budget
Comfort navigating and leading through ambiguity and change
Contract management and negotiation
Tools and systems like Microsoft 365, SerraView, AutoCAD, and mechanical, electrical, network, audio-visual systems operations, BMS, security control, and emergency response systems
Process development and communications with emergency response and business continuity
Relevant certifications including but not limited to FMP, CFM, MCR, SLCR, etc.; or PMP Certification or relevant experience leading projects, or LEED Certification in building design and construction, interior design and construction, building operations and maintenance
Curious, flexible, creative strategic thinker
Service leadership and talent development
Key Skills:
Thought Leadership
Data Driven Approach
Change Management
Innovative Mindset
Communications
Influence & Collaboration
Facility Management
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.