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Sr. Manager, AI Strategic Transformation

Comcast
Full-time
On-site
Philadelphia Pennsylvania US
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a results-driven leader with deep AI knowledge and a proven track record in strategy and transformation. Mosaic is Comcast’s AI Strategy & Transformation team, focused on applying AI with purpose to sharpen our competitive edge, transform customer experiences, enhance our products, and empower our employees. As part of Mosaic, the Senior Manager, AI Strategic Transformation will own high-priority initiatives that drive the integration of AI into critical business functions, acting as a key partner to both business and technology teams.

Job Description

In this role, you will partner with senior leaders to identify opportunities to leverage AI to shape the future operations of Comcast and work to realize those opportunities. You will engage cross-functionally and co-develop business cases, aligning key stakeholders on desired outcomes, AI roadmaps, KPIs, Proofs-of-Concept, and scaling strategies. You will leverage deep familiarity with AI (machine learning and GenAI) to support business leaders on prioritization, tooling approaches, and implementation. You will also have exceptional research capabilities, with your insights informing the larger AI strategy.  

 

If you are passionate about AI, have a demonstrated track record of project delivery, thrive at the intersection of strategy and transformation, and enjoy working cross-functionally, this is your opportunity to help Comcast not only prepare for the future but help shape it. 

The Senior Manager, AI Strategic Transformation demonstrates strategic vision, exceptional research and analysis capabilities, deep familiarity with AI for the enterprise, and has a proven record of project delivery. This role requires someone who likes to think big but can also translate those ideas into meaningful initiatives, build a business case, and drive collaboration to execute them. You will be expected to work independently, partner effectively, and engage senior audiences regularly.  

Core Responsibilities 

  • Lead high-visibility AI transformation initiatives that deliver measurable business impact and strengthen Comcast’s competitive advantage. 

  • Partner with business leaders to identify and prioritize opportunities to embed AI into critical business functions and customer experiences. 

  • Build compelling business cases and AI roadmaps that align stakeholders on objectives, KPIs, and scalable implementation strategies. 

  • Drive cross-functional collaboration across business and technology teams to design, pilot, and scale AI-powered solutions. 

  • Translate strategic vision into actionable initiatives, ensuring on-time delivery and adoption across the enterprise. 

  • Conduct market and technology research to provide forward-looking insights that inform Comcast’s enterprise AI strategy. 

  • Define, monitor, and report on success metrics, ensuring accountability and transparency in outcomes. 

  • Serve as a visible advocate for responsible and purposeful AI adoption, shaping organizational readiness and cultural transformation. 

 

Qualifications: 

 

  • Bachelor’s degree required, Technology- or Business-related field  preferred 

  • 5+ years of relevant experience in strategy, transformation, product, or project management, preferably with direct exposure to AI or emerging technologies 

  • Proven experience driving cross-functional execution, capable of adapting to different working styles and organizational cultures 

  • Demonstrated ability to conduct independent research and generate executive-ready insights  

  • Exceptional communication skills with the ability to brief senior leaders with clarity and authority 

  • Strong business acumen and business case development skills 

  • A natural curiosity for AI, constantly exploring new tools, platforms, and ideas 

  • Ability to balance future vision with present-day realities, proven ability to balance strategic vision with operational execution and operational 

  • Collaborative leader comfortable working across functions and influencing without direct authority 

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Strategic Objectives; Team Leadership; Artificial Intelligence (AI); Transformation Strategy; Teamwork; Planning Ability; Strategizing




Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

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