When public institutions excel, societies and the planet thrive. Instiglio exists to unlock that potential — partnering with purpose-driven leaders to imagine what’s possible, challenge the status quo, and pursue excellence, exponentially improving outcomes for people and planet.

Instiglio is a team of impact-driven innovators — thinkers and doers — based in Africa and Latin America, working alongside public institutions and their partners to exponentially improve outcomes for people and planet.

Since 2012, in more than 30 low- and middle-income countries we have partnered with more than 200 organisations — from government ministries and service providers to global donors, leading philanthropies, and private sector actors. Through these partnerships, we’ve helped shape a new generation of impact-driven financing. Together, this work has helped ensure better outcomes for ~98 million people, and influenced more than $1 billion in public spending.

Our team draws on years of experience and sector expertise spanning health, education, climate, environment, economic development, WASH, Public Financial Management, refugees and more. We partner with governments and development actors to align public funding with measurable outcomes and strengthen the systems, incentives, and capabilities that drive sustained impact.

To scale our impact, we incubated the Government Empowerment Network (GEN) — a globally networked, AI-powered, and government-led reform accelerator designed to empower civil servants to incubate reforms that transform government institutions, strengthen service delivery, and improve citizens' lives.

We are now entering a new chapter where we are focusing on truly scaling our impact, and setting up the internal systems, sophisticated leadership rhythms and bold organizational transformation, such as AI integration to match our global ambition.

How you will make an impact

As Transformation Director, you will lead Instiglio’s organization-wide transformation agenda - strengthening the systems, operating models, and change capabilities that enable us to scale impact globally.

This role sits at the intersection of strategy, systems-building, technology, and execution. It is designed for a leader who thrives in complexity and is equally comfortable designing transformation roadmaps and rolling up their sleeves to ensure adoption and results.

A member of Instiglio’s Executive Team is accountable for each substantive transformation initiative, so while reporting to the COO, you will also work closely with the CEO and Chief Impact Officer (CIO) on specific initiatives, agreeing and assuring strategies together prior to execution. You will also partner with fellow members of Instiglio Leadership Team to leverage their experience and expertise, and to ensure transformation efforts are coherent, integrated, prioritized, and embedded across the organization.

Key responsibilities will include, but are not limited to:

Lead Organization-Wide Transformation & Change Management

• Own and drive Instiglio’s Transformation & Change Management Program  end-to-end.
  o    Diagnose organizational challenges and opportunities, design solutions, prioritize execution in line with Instiglio’s strategic goals, and ensure successful adoption.
  o    Act as the integrator across teams (e.g., Partner Group, Leadership Team, People Committee, Finance Committee), ensuring transformation initiatives are aligned, sequenced, and mutually reinforcing.

• Establish clear success metrics and track progress, learning, and impact over time. 
  

AI Integration & Digital Transformation

• Lead the design, pilot, and scale of AI-enabled tools that enhance decision-making, productivity, and service delivery.

• Drive organization-wide AI adoption, capability-building, and change management.

• Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages.

• Ensure ethical, responsible, and effective use of AI across the organization.

Impact Management Systems (in partnership with the CIO)

• Strengthen how Instiglio measures organizational performance, learning, and results.

• Design and refine frameworks, tools, and processes that clarify goals, drive alignment, and support strategic decision-making.

• Improve visibility and coherence across impact data, organizational learning, and performance management.

Partnerships Development Systems

• Build and refine systems that strengthen how Instiglio develops, manages, and sustains partnerships across donors, governments, and the private sector coordinating with the Partnership Development Centre and Business Development Teams.

• Develop processes that improve pipeline visibility, institutional engagement, and strategic prioritization.

• Enable leadership teams with better data, tools, and decision frameworks for partnership growth.

Internal Operating Model & Process Evolution

• Lead the evolution of Instiglio’s internal operating model as the organization scales.

• Redesign workflows, governance rhythms, collaboration structures, and decision-making processes.

• Embed AI and digital tools across core operational systems to improve efficiency and effectiveness.

• Ensure changes are practical, adopted, and sustained in day-to-day operations.

Hands-On Execution & Delivery

• This is not a strategy/transformation-only role.

• You are accountable for seeing transformation initiatives from idea to execution to sustained adoption. On internal strategies, systems & processes, you will work closely with Internal Services teams and management to see through and sustain excellence in a sustained role that is necessarily operational in nature.

• You will personally:

  • Build tools, templates, and dashboards;

  • Draft frameworks and operating models;

  • Run complex, cross-functional projects;

  • Facilitate alignment and decision-making;

  • Troubleshoot operational bottlenecks; and

  • Ensure implementation sticks beyond launch.

Who you are

We are building a team of thoughtful, driven professionals who are motivated by our mission and excited to grow with the organization. An ideal candidate will have:

• Experience: At least 10 years of relevant experience in:

  • Organizational transformation and change management.

  • AI or technology implementation in organizations.

  • Systems-building in high-growth or complex environments.

  • Management consulting, public sector reform, or international development.

  • Designing and scaling operating models, decision systems, and workflows.

  • Working closely with senior leaders to translate strategy into execution.

• Languages:

  • Professional working proficiency in English (C1).

  • Working proficiency in French and/or Spanish would be an added advantage.

• Skills & Competencies:

  • Strong builder mindset - energized by designing systems from scratch and iterating toward excellence.

  • Exceptional project management and coordination skills across multiple high-stakes initiatives.

  • Hands-on operator who can move seamlessly between strategic thinking and detailed execution.

  • Structured thinker who brings clarity to ambiguity and complexity.

  • High emotional intelligence, humility, and adaptability.

  • Creative and innovative leader comfortable in fast-changing environments.

  • Cross-cultural fluency and effectiveness working across geographies and diverse teams.

  • Deep alignment with Instiglio’s mission and commitment to public-sector transformation.

• Mindset & Culture Fit

  • Thrives as a resourceful, sleeves-rolled-up doer; not an armchair strategist.

  • Calm and effective in moments of organizational pressure and uncertainty.

  • Collaborative, influence-oriented, and committed to building strong relationships.

  • Values purpose over spotlight.

How you will grow with us

Your work will be driven by impact and purpose, within a dynamic culture rooted in inclusion, collaboration, and high performance. You will partner closely with teams delivering complex, high-impact projects, gain exposure to a wide range of approaches and contexts, and collaborate across a diverse, international organization. You will be encouraged to take ownership, exercise judgment, and contribute meaningfully to shaping how Instiglio operates and grows.

As a Director at Instiglio, you will continue to develop and deepen your leadership, systems-thinking, and transformation capabilities. You will lead internal initiatives and organizational priorities, with support and guidance from senior leadership. Instiglio has a strong feedback culture, including bi-annual, structured performance reviews complemented by ongoing, real-time feedback. Mentorship and individual development plans are embedded in our people model to ensure sustained professional growth and support.

With Instiglio’s planned continued growth there are also progression opportunities for high-performing candidates.

Working model and benefits

Instiglio has adopted a hybrid working model (i.e., minimum of two (2) days a week at the office for face-to-face connections). Instiglio offers generous benefits, which include personal days, remote workdays, travel and health insurance, pension, a company end-of-year holiday additional to vacation, and parental leave, among others.

Join Us 

To apply, please submit your CV in English and answer the application questions listed. Applications are reviewed on a rolling basis.

1. What motivates you to join Instiglio at this stage in your professional journey?

2. Tell us about a time you introduced AI or new technology into an organization to improve performance or effectiveness. What tools or systems were implemented, how did you drive adoption, and what changed as a result?

3. Describe a large-scale organizational transformation you led end to end. What problem were you solving, how did you design the change, and what measurable outcomes did you achieve? What changed, and what was the measurable impact?

4. How have you successfully driven adoption of new systems or ways of working in a complex organization?

Instiglio is an equal opportunity employer. We are committed to fairness, inclusion, and giving everyone a chance to thrive.