THE OPPORTUNITY
Reporting to the Director, People & Culture, Business Partner (Programs), the Head, People & Culture (P&C) will oversee HR business partnerships for the Rwanda country programs and the Impact, Evidence and Learning function, designing P&C strategies and initiatives that are aligned with the Foundation objectives. The role works as a trusted advisor to the leadership team, enabling the achievement of their strategic plan. S/he will provide hands-on P&C support for all staff based in the locations building oneness across multiple functions. In addition, s/he oversees and manages the complete employee experience, including employee relations and employee engagement, across the Foundation. The role is the primary contact for all Foundation staff in the locations and are supported by the Enabling Functions Business Partnering team.
WAYS YOU CAN CONTRIBUTE
Serve as the P&C Business Partner, working with leadership to advance People and Culture initiatives.
Partner with stakeholders to assess gaps, develop roadmaps, and implement P&C strategies and plans.
Lead the implementation of P&C programs and ensure alignment with programs strategy.
Support the preparation and management of people budgets.
Contribute to the creation of the P&C function strategy.
Partner with Talent Acquisition and stakeholders to design and implement resourcing strategies.
Lead talent management programs, including reviews, succession planning, and talent development.
Develop leadership and management capability programs.
Manage resource planning, role insights, and talent insights for the location.
Oversee sourcing and recruitment.
Ensure career plans, succession planning, and Critical Role succession plans are in place.
Facilitate organizational design and maintain organizational structures.
Support and deliver functional end-to-end transformation and change management.
Develop programs to support an engaged workforce and high employee engagement.
Lead performance and productivity initiatives, including performance management and coaching.
Manage onboarding, career development, and compliance with performance calibration guidelines.
Deliver learning strategy requirements and manage learning vendors.
Oversee the pay review process and prepare compensation recommendations.
Provide input into the design of HR policies and monitor the effectiveness of programs.
Build People Leader capabilities and ensure adherence to HR policies and procedures.
Analyze and interpret People & Culture reports and implement dashboards.
Ensure compliance with legal requirements and provide employee relations support.
Build strong employee relations and provide guidance and professional advice.
WHO YOU ARE
Post Graduate degree in Human Resources, Business Administration, or a related field and/or a combination of relevant experience and education.
10 - 15 years of progressive P&C experience serving in strategically focused roles. Senior-level experience as a Human Resources Business Partner is a must. African regional experience is essential.
Minimum 5-7 years of experience leading and managing a team with the proven ability to motivate and energize others.
Experience in a P&C Centre of Excellence (CoE) capacity is required.
Depth in at least one other HR Functional area; Reward, Talent Management (inclusive of Acquisition, Employee and Leadership Development), Organization Design and Change, Employee Relations, and HR Services.
Consulting competencies; problem solving, negotiation, facilitation, coaching, etc.
Ability to grow P&C professionals and knowledge of P&C best practices and their evolution.
Attitude to thrive in a high-growth, innovative environment.
Willingness to take initiative, “roll up one’s sleeves” move with urgency, persistence, and speed, and thrive in a fast-paced environment of high demand and change.
Able to navigate a complex organization in transition, bringing a flexible attitude and a growth mindset.
Creative in approach, capable of taking calculated risks to influence the adoption of fresh ideas and approaches.
Superior collaboration and interpersonal skills suited to a matrix environment.
Well-developed analytical, conceptual, and strategic thinking skills.
Sound judgment skills and comfortable with all forms of technology.
Flexible, adaptable, and able to execute a range of job duties and changing priorities.
Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
Possess professional maturity, sensitivity to different cultures, and impeccable integrity that exemplify the Foundation’s values.
Demonstrate a commitment to Mastercard Foundation’s values and vision.
The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.
Completion of satisfactory business references and background checks are essential conditions of employment.
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